By allowing all involved parties to view similar workflow dashboards, Loan Officer Digital facilitates seamless interaction between the loan officer and consumer. The solution also simplifies how a loan officer works by providing a single location to perform tasks, and offers a convenient, on-the-go solution to review the consumer’s information.
Additionally, the solution mirrors what the consumer sees in Black Knight’s point-of-sale solution – Borrower Digital. This enables the loan officer to deliver enhanced customer service and significantly improve the overall customer experience.
The solution streamlines and simplifies how loan officers perform their daily work by providing a single application to access products, pricing, pipeline information, rate-locking capabilities, and loan status. In addition, the solution integrates with the Empower® loan origination system (LOS), eliminating the need for loan officers to rekey data. This helps facilitate data consistency and reduce errors.
One-stop shop for loan officers to perform their work via their phone
Mobile-friendly design enables on-the-go use
Flexible, user-configurable views
Seamless integration with the Empower LOS reduces repetitive work