Mortgage Servicing

Black Knight’s best-in-class servicing solutions integrate advanced technology, data and analytics to support both first mortgages and home equity loans. Transform your performance with automation and end-to-end solutions to support the loan servicing life cycle.

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Meeting the Goals of Mortgage Servicers of All Sizes 

Black Knight’s integrated mortgage servicing solutions help automate all areas of the servicing process, from loan boarding to default, to help you lower costs, reduce risk and improve financial performance. Our solutions are used by servicers who are just starting in the business – with just a few loans in their portfolio – to those who service millions of loans. And, because our servicing solutions are scalable, they can support your business as you grow. Select a goal below to see how we can help transform your loan servicing performance.

Select Your Goal
  • Connect and Communicate Better With Homeowners
  • Identify and Mitigate Mortgage Servicing Risks 
  • Increase Servicing Customer Retention
  • Increase Servicing Data Visibility
  • Lower Mortgage Servicing Costs
  • Maximize Servicing Portfolio Performance 
  • Simplify Mortgage Servicing Technology 
  • Streamline Mortgage Servicing Workflow 
Solutions to Meet the Goal You Selected

Transform Your Mortgage Servicing Business

You can leverage our integrated mortgage servicing solutions to improve efficiency and customer service across the end-to-end servicing workflow. Our solutions are flexible and highly scalable to support your business needs today and in the future.

At the core of our servicing software solutions is MSP®, Black Knight’s loan servicing system, delivering one central, comprehensive platform to service both first mortgages and home equity loans. Using one powerful system, you can:

  • Increase efficiency using advanced automation
  • Help reduce servicing operation costs
  • Support compliance and improve risk mitigation
  • Drive portfolio performance with robust data and analytics

Digital Access Anytime, Anywhere

Servicing Digital℠, Black Knight’s mobile and responsive web solution, provides your customers with anytime, anywhere access to highly personalized home, loan and neighborhood information on the device of their choice.

  • View loan details and payment activity
  • Make a payment
  • Review taxes and insurance information
  • Explore “what if” scenarios for repayment or refinancing

products & Services to support the entire servicing life cycle

Black Knight’s industry-leading mortgage servicing solutions support various portfolio sizes, loan types and processes. Our highly reliable and flexible servicing solutions help servicers nationwide increase efficiency, reduce servicing costs and deliver better customer experiences.

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MSP® Mortgage Servicing System

Best-in-class loan servicing software enabling servicers of all sizes the ability to tackle today’s most pressing business challenges.

Investor reviewing loan data with pre-configured analytics using a desktop computer in a modern office space.
Actionable Intelligence Platform℠ (AIP℠) for Servicing

Provides strategic, proactive and actionable analytics to the right people at the right time.

Bankruptcy℠

A flexible, scalable solution that assists servicers with managing the bankruptcy process by using workflow and servicer-defined rules to automate bankruptcy-related tasks.

Claims℠

Streamline default-related claims processing by centralizing claims information across payers into a single, user-friendly application.

Collections℠

Streamline the process of collecting delinquent payments.

Customer Service℠

Helping service agents be informed by providing a holistic view of a borrower’s mortgage on one screen.

Developer Portal

Self-service solution that provides centralized access to Black Knight APIs.

Foreclosure℠

A streamlined and scalable solution that assists servicers with managing the foreclosure process by using workflow and servicer-defined rules to automate the various foreclosure-related tasks.

InterChange Services

The industry’s largest value-added electronic data interchange (EDI) network dedicated to the exchange of mortgage servicing data.

Invoicing℠

Web-based default application that helps simplify billing and invoice processes through automation and capturing standardized information to deliver efficiencies across your servicing operations.

Two mortgage brokers wearing sportscoats using iPad to discuss borrowing terms
Lien Alert℠

Efficient, cost-effective portfolio monitoring solution to receive early notifications of critical property-related events.

Loan Boarding℠

Effectively board new and acquired loans onto the MSP loan servicing system with scalability, flexibility and control.

Loss Mitigation℠

Feature-rich, web-based solution supporting industry-standard retention and liquidation workouts.

hands holding a mobile device with servicing digital on the screen
Servicing Digital℠

Fast, simple and seamless access to loan and home-related information – anytime, anywhere.

Rapid Analytics Platform℠ (RAP℠)

Innovative, cloud-based software for users to access diverse data assets and run advanced analytics.

REvolution Suite℠

Suite of solutions that help streamline the appraisal process.

VALIDATE℠

Innovative mobile app to upload strategic property photos and verify property data to streamline the home equity lending process.

Climate Risk Scoring

Understand the potential effects of natural disasters on properties.

Disaster, Hazard and Risk Data

Provides the critical information and alerts you need to help mitigate risk and reduce losses.

Foreclosure Data

Up-to-date, nationwide property data that covers the entire foreclosure cycle.

HOA Indicator

Scalable solution to help you determine if a property is part of an HOA.

Home Price Index℠ (HPI)

Provides one of the most complete and reliable measures of residential real estate price trends in the U.S.

Two mortgage brokers wearing sportscoats using iPad to discuss borrowing terms
Lien Alert℠

Efficient, cost-effective portfolio monitoring solution to receive early notifications of critical property-related events.

Mortgage Monitor Analytic Library

Receive a deeper view into the market-leading data and analytics that are featured in Black Knight’s pre-eminent monthly Mortgage Monitor report.

Mortgage Transaction Data

Fast, cost-effective and reliable mortgage transaction data that reflects subject property transfers and provides info on more than 155 million parcels.

Public Records Data

Comprehensive, nationwide public records data from over 3,100 county recorder offices across the U.S.

Investor reviewing loan data with pre-configured analytics using a desktop computer in a modern office space.
Actionable Intelligence Platform℠ (AIP℠) for Servicing

Provides strategic, proactive and actionable analytics to the right people at the right time.

Climate Risk Scoring

Understand the potential effects of natural disasters on properties.

Home Price Index℠ (HPI)

Provides one of the most complete and reliable measures of residential real estate price trends in the U.S.

McDash®

Market-leading repository of servicer-contributed, loan-level data is the deepest and broadest in the industry.

Mortgage Monitor Analytic Library

Receive a deeper view into the market-leading data and analytics that are featured in Black Knight’s pre-eminent monthly Mortgage Monitor report.

Rapid Analytics Platform℠ (RAP℠)

Innovative, cloud-based software for users to access diverse data assets and run advanced analytics.

Customer Service℠

Helping service agents be informed by providing a holistic view of a borrower’s mortgage on one screen.

InterChange Services

The industry’s largest value-added electronic data interchange (EDI) network dedicated to the exchange of mortgage servicing data.

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Let’s Get Started

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Request a demo today to learn how Black Knight’s industry-leading mortgage servicing solutions can help you transform your operations and reach your business goals.

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Mortgage Servicing News & Insights

Mission Federal Credit Union Chooses MSP
Mission Federal Credit Union Chooses MSP

Modernized Servicer Communication Guidelines Offer Benefits to Mortgage Borrowers and Servicers
Modernized Servicer Communication Guidelines Offer Benefits to Mortgage Borrowers and Servicers

Case Study Highlights Servicer Success Connecting With Borrowers Using Self-Service Loss Mitigation Tech
Case Study Highlights Servicer Success Connecting With Borrowers Using Self-Service Loss Mitigation Tech

Nonprofit Fahe Selects MSP, Black Knight’s Loan Servicing System
Nonprofit Fahe Selects MSP, Black Knight’s Loan Servicing System

Sandra Madigan Named a 2023 Woman of Influence by HousingWire
Sandra Madigan Named a 2023 Woman of Influence by HousingWire

“Think Customer” in an Agile World
“Think Customer” in an Agile World

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Black Knight Headquarters

601 Riverside Avenue
Jacksonville, FL 32204

Contact

(904) 854-5100

Copyright ©2023 Black Knight Technologies, LLC. All rights reserved. TM SM ® Trademark(s) of Black Knight IP Holding Company, LLC, or an affiliate.