Regional Banks

Mortgage Servicing

Black Knight’s industry-leading mortgage servicing solutions are used by regional banks nationwide, delivering best-in-class functionality and scalability for multi-branch operations.

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Consumer couple discussing mortgage with regional bank representative in contemporary office space at laptop.

Meeting the Servicing Goals of Regional Banks

Black Knight’s mortgage servicing solutions can help regional banks increase productivity, streamline back-office operations, mitigate risk, reduce costs, and most importantly, improve the customer experience. Select your goals below to see how Black Knight’s solutions help can transform your servicing performance.

Select Your Goal
  • Connect and Communicate Better With Homeowners
  • Identify and Mitigate Mortgage Servicing Risks 
  • Increase Servicing Customer Retention
  • Increase Servicing Data Visibility
  • Lower Mortgage Servicing Costs
  • Maximize Servicing Portfolio Performance 
  • Simplify Mortgage Servicing Technology 
  • Streamline Mortgage Servicing Workflow 
Solutions to Meet the Goal You Selected

We Understand Your Mortgage Servicing Challenges

Black Knight’s integrated mortgage servicing solutions help you get more done, while freeing up your staff to perform higher-priority customer service and revenue-generating activities. Our end-to-end servicing solutions automate many manual tasks and allow first mortgages and home equity loans to be serviced on one system.

The foundation of Black Knight’s best-in-class servicing suite is MSP® – a comprehensive, end-to-end servicing system. Regional banks can leverage a single, reliable servicing platform for mortgage and home equity loans to handle every loan servicing need – from loan boarding to payment processing, escrow administration, investor reporting, compliance management, default processing and more.

  • Expand back-office bandwidth with increased efficiency
  • Help reduce servicing operation costs through advanced automation
  • Help support compliance and improve risk mitigation
  • Attract and retain customers through modern, digital engagement

Digital Access Anytime, Anywhere

Servicing Digital℠, Black Knight’s mobile and responsive web solution, provides your customers with anytime, anywhere access to highly personalized home, loan and neighborhood information on the device of their choice.

  • View loan details and payment activity
  • Make a payment
  • Review taxes and insurance information
  • Explore “what if” scenarios for repayment or refinancing

related Products & Services

Our highly reliable and flexible servicing solutions help servicers nationwide increase efficiency, reduce servicing costs and deliver better customer experiences.

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Investor reviewing loan data with pre-configured analytics using a desktop computer in a modern office space.
Actionable Intelligence Platform℠ (AIP℠) for Servicing

Provides strategic, proactive and actionable analytics to the right people at the right time.

Bankruptcy℠

A flexible, scalable solution that assists servicers with managing the bankruptcy process by using workflow and servicer-defined rules to automate bankruptcy-related tasks.

Collections℠

Streamline the process of collecting delinquent payments.

Customer Service℠

Helping service agents be informed by providing a holistic view of a borrower’s mortgage on one screen.

Developer Portal

Self-service solution that provides centralized access to Black Knight APIs.

Foreclosure℠

A streamlined and scalable solution that assists servicers with managing the foreclosure process by using workflow and servicer-defined rules to automate the various foreclosure-related tasks.

Invoicing℠

Web-based default application that helps simplify billing and invoice processes through automation and capturing standardized information to deliver efficiencies across your servicing operations.

Two mortgage brokers wearing sportscoats using iPad to discuss borrowing terms
Lien Alert℠

Efficient, cost-effective portfolio monitoring solution to receive early notifications of critical property-related events.

Loss Mitigation℠

Feature-rich, web-based solution supporting industry-standard retention and liquidation workouts.

MSP® Mortgage Servicing System

Best-in-class loan servicing software enabling servicers of all sizes the ability to tackle today’s most pressing business challenges.

Rapid Analytics Platform℠ (RAP℠)

Innovative, cloud-based software for users to access diverse data assets and run advanced analytics.

Disaster, Hazard and Risk Data

Provides the critical information and alerts you need to help mitigate risk and reduce losses.

Foreclosure Data

Up-to-date, nationwide property data that covers the entire foreclosure cycle.

Two mortgage brokers wearing sportscoats using iPad to discuss borrowing terms
Historical Assessment Data

Nationwide coverage of assessment data for more complete due diligence, analysis and other actionable results.

HOA Indicator

Scalable solution to help you determine if a property is part of an HOA.

Home Price Index℠ (HPI)

Provides one of the most complete and reliable measures of residential real estate price trends in the U.S.

Two mortgage brokers wearing sportscoats using iPad to discuss borrowing terms
Lien Alert℠

Efficient, cost-effective portfolio monitoring solution to receive early notifications of critical property-related events.

Mortgage-Backed Securities Data (eMBS)

Industry-leading solution for mortgage-backed security data.

Mortgage Monitor Analytic Library

Receive a deeper view into the market-leading data and analytics that are featured in Black Knight’s pre-eminent monthly Mortgage Monitor report.

Mortgage Transaction Data

Fast, cost-effective and reliable mortgage transaction data that reflects subject property transfers and provides info on more than 155 million parcels.

Public Records Data

Comprehensive, nationwide public records data from over 3,100 county recorder offices across the U.S.

Investor reviewing loan data with pre-configured analytics using a desktop computer in a modern office space.
Actionable Intelligence Platform℠ (AIP℠) for Servicing

Provides strategic, proactive and actionable analytics to the right people at the right time.

Home Price Index℠ (HPI)

Provides one of the most complete and reliable measures of residential real estate price trends in the U.S.

McDash®

Market-leading repository of servicer-contributed, loan-level data is the deepest and broadest in the industry.

Mortgage Monitor Analytic Library

Receive a deeper view into the market-leading data and analytics that are featured in Black Knight’s pre-eminent monthly Mortgage Monitor report.

Rapid Analytics Platform℠ (RAP℠)

Innovative, cloud-based software for users to access diverse data assets and run advanced analytics.

ValuEdge Cascade℠

Delivers fast, reliable and cost-effective valuations of residential properties using six industry-leading Black Knight AVMs.

Customer Service℠

Helping service agents be informed by providing a holistic view of a borrower’s mortgage on one screen.

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LET’S GET STARTED

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Request a demo today to learn how Black Knight’s industry-leading mortgage servicing solutions can help you transform your operations and reach your business goals.

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Mortgage Servicing News & Insights

Modernized Servicer Communication Guidelines Offer Benefits to Mortgage Borrowers and Servicers
Modernized Servicer Communication Guidelines Offer Benefits to Mortgage Borrowers and Servicers

Mission Federal Credit Union Chooses MSP
Mission Federal Credit Union Chooses MSP

Case Study Highlights Servicer Success Connecting With Borrowers Using Self-Service Loss Mitigation Tech
Case Study Highlights Servicer Success Connecting With Borrowers Using Self-Service Loss Mitigation Tech

Nonprofit Fahe Selects MSP, Black Knight’s Loan Servicing System
Nonprofit Fahe Selects MSP, Black Knight’s Loan Servicing System

Sandra Madigan Named a 2023 Woman of Influence by HousingWire
Sandra Madigan Named a 2023 Woman of Influence by HousingWire

“Think Customer” in an Agile World
“Think Customer” in an Agile World

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Black Knight Headquarters

601 Riverside Avenue
Jacksonville, FL 32204

Contact

(904) 854-5100

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