ICE + Black Knight | The Ultimate Connection

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Connect and Communicate Better with homeowners

Deliver anytime, anywhere access to highly personalized loan- and home-related information to your customers via Black Knight’s innovative mortgage servicing solutions. Improve customer engagement and retention with advanced marketing automation, an integrated lead analytics platform and a “one-call resolution” customer service solution.

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Deliver the Communication and Support your borrowers Expect

Today’s borrowers expect exceptional support and faster resolutions. Servicers must keep their borrowers engaged and satisfied throughout the loan life cycle to boost retention and generate additional opportunities. Black Knight’s industry-leading MSP® loan servicing platform delivers the digital capabilities, automation and analytics you need to proactively communicate with your borrowers.

  • Engage with borrowers via modern digital servicing tools
  • Deepen borrower relationships with advanced marketing automation
  • Deliver one-call resolutions using integrated customer service functionality
  • Increase borrower retention and opportunities with integrated lead analytics

Solutions for Improving Communication with HOMEBUYERS

Black Knight’s fully integrated mortgage servicing solutions can help you deliver highly responsive service to your borrowers with modern digital servicing tools, advanced marketing automation and innovative customer service solutions. Use integrated lead analytics for proactive customer outreach to generate refinance and home equity opportunities from your servicing portfolio.

related servicing Products & Services

Servicers of all sizes use Black Knight’s flexible and scalable solutions to efficiently service first mortgages and home equity loans on a single, integrated platform. The following products and services can help you take your servicing performance and communication to the next level.

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  • Analytics, BI & Modeling (0)
  • Service & Support (0)
Investor reviewing loan data with pre-configured analytics using a desktop computer in a modern office space.
Actionable Intelligence Platform℠ (AIP℠) for Servicing

Provides strategic, proactive and actionable analytics to the right people at the right time.

Customer Service℠

Helping service agents be informed by providing a holistic view of a borrower’s mortgage on one screen.

InterChange Services

The industry’s largest value-added electronic data interchange (EDI) network dedicated to the exchange of mortgage servicing data.

MSP® Mortgage Servicing System

Best-in-class loan servicing software enabling servicers of all sizes the ability to tackle today’s most pressing business challenges.

hands holding a mobile device with servicing digital on the screen
Servicing Digital℠

Fast, simple and seamless access to loan and home-related information – anytime, anywhere.

Investor reviewing loan data with pre-configured analytics using a desktop computer in a modern office space.
Actionable Intelligence Platform℠ (AIP℠) for Servicing

Provides strategic, proactive and actionable analytics to the right people at the right time.

Customer Service℠

Helping service agents be informed by providing a holistic view of a borrower’s mortgage on one screen.

InterChange Services

The industry’s largest value-added electronic data interchange (EDI) network dedicated to the exchange of mortgage servicing data.

Let’s get started

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Request a demo today to learn how Black Knight’s industry-leading, integrated servicing solutions can help you streamline customer communication. Discover how you can leverage the latest digital tools, workflow automation, advanced marketing automation and lead analytics to transform your customer communication.

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