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Consulting, Training and Support

Selecting the right mortgage software is no easy task. Consider whether the provider can help you optimize the technology’s performance after implementation. Black Knight’s comprehensive consulting, training and support offerings can help new clients, current staff and new hires quickly get up to speed on applications for maximum results. 

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MORTGAGE SOFTWARE CONSULTING AND Training

With Black Knight, you can gain the advantage of a streamlined implementation process, ongoing technical assistance and a wide variety of professional services to help you get the most from our applications. We offer a suite of professional services and training programs designed to help improve your use of the following products:

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MSP® Mortgage Servicing System

Best-in-class loan servicing software enabling servicers of all sizes the ability to tackle today’s most pressing business challenges.

Bankruptcy℠

A flexible, scalable solution that assists servicers with managing the bankruptcy process by using workflow and servicer-defined rules to automate bankruptcy-related tasks.

Claims℠

Streamline default-related claims processing by centralizing claims information across payers into a single, user-friendly application.

Collections℠

Streamline the process of collecting delinquent payments.

Customer Service℠

Helping service agents be informed by providing a holistic view of a borrower’s mortgage on one screen.

Ernst® Fee Service

Provide accurate, near real-time Loan Estimate and Closing Disclosure fees to help prevent costly cures at closing.

Expedite® Close

eClosing software solution supporting all closing types offering flexibility and scalability.

Foreclosure℠

A streamlined and scalable solution that assists servicers with managing the foreclosure process by using workflow and servicer-defined rules to automate the various foreclosure-related tasks.

Invoicing℠

Web-based default application that helps simplify billing and invoice processes through automation and capturing standardized information to deliver efficiencies across your servicing operations.

Loan Boarding℠

Effectively board new and acquired loans onto the MSP loan servicing system with scalability, flexibility and control.

Loss Mitigation℠

Feature-rich, web-based solution supporting industry-standard retention and liquidation workouts.

Rapid Analytics Platform℠ (RAP℠)

Innovative, cloud-based software for users to access diverse data assets and run advanced analytics.

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Servicing Digital℠

Fast, simple and seamless access to loan and home-related information – anytime, anywhere.

Rapid Analytics Platform℠ (RAP℠)

Innovative, cloud-based software for users to access diverse data assets and run advanced analytics.

Customer Service℠

Helping service agents be informed by providing a holistic view of a borrower’s mortgage on one screen.

Better Understand Your Mortgage Software

Our knowledgeable staff have the industry and technical expertise to help you keep your processes and systems running smoothly. Our support team – available 24/7 – can answer and solve your questions quickly and efficiently to reduce workflow bottlenecks or other issues. Our comprehensive training programs for your current staff and new hires can save you time and shorten training processes.   

LET’S GET STARTED

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Black Knight’s world-class technology ecosystem features a wide range of trusted, seamlessly integrated systems and solutions. Our team of experienced consultants can provide vast domain, product and industry knowledge to help you maximize processes, mitigate risk and improve the customer experience. 

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