HomeSupport and LoginExpedite SupportWhat should I do if my Adobe PDF file is opening to a blank screen?

What should I do if my Adobe PDF file is opening to a blank screen?

What should I do if my Adobe PDF file is opening to a blank screen?

If Adobe does not properly display your documents, please install the latest version of the Adobe Reader by clicking  here: https://get.adobe.com/reader

** If you do not want to install the optional software, Uncheck the box that says “Yes, install…”. **

If you are currently running a version that was upgraded from a previous version, you may need to uninstall Adobe Reader and reinstall it from the link above.

Uninstall should be performed using the utility provide with your operating system.  For most PCs this can be accessed by using the Control Panel, Programs, Uninstall option.

Once you have Adobe Reader installed, make sure you run it for the first time by going to Start – All Programs – Adobe Reader X (X being the version you have installed) and Consent to the agreement if it pops up.