Customer Care Help Request

You can request assistance with the form provided below. Complete the fields as completely as possible and click the "Submit Request" button. Once we receive this request, an incident ticket will be created. A representative will contact you as soon as your ticket has been assigned.

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Expedite Support

Expedite Support

Welcome to Expedite Support

While Black Knight products and services are simple to use, we understand that questions or issues do arise from time to time.

The standard hours of operation for Technical Support are Monday – Friday from 8:00 a.m. – 8:00 p.m. EST. Our experienced Technical Support Specialists can provide password support, troubleshoot printer issues and help tackle the most intricate of user issues.

However, before calling, you may be able to find the answers to your questions below. To search our online FAQ database, use the index on the sidebar below to sort by topic, product or audience, or search by keywords.

If you still need to contact technical support, please submit a Customer Care Help Request by clicking the tab on the right. For further assistance, please call Technical Support at 800.905.0939.