- Led by industry veteran Bob Caruso, ServiceMac is a new entrant in the mortgage servicing market, focused on compliant subservicing and portfolio management
- ServiceMac aims to bring superior technology, products and services to the mortgage industry, backed by personalized service and support
- MSP is a comprehensive, end-to-end servicing system used by financial institutions to service more than 34 million active loans – more than any other in the industry
- MSP will help ServiceMac achieve greater operational efficiency, improve risk management and provide superior service to its customers and clients
JACKSONVILLE, Fla. – Dec. 17, 2018 – Today, Black Knight, Inc. (NYSE:BKI) announced that ServiceMac, a new entrant in the mortgage servicing market, primarily focused on subservicing and portfolio management, has selected the Black Knight MSP system to support the company’s mortgage servicing needs. Led by industry veteran Bob Caruso, ServiceMac will leverage the MSP system to provide its clients with a robust, scalable and cost-effective servicing process, with the utmost focus on customer satisfaction and regulatory compliance.
“We looked at every mortgage servicing platform on the market,” said Bob Caruso, president and CEO of ServiceMac. “After significant due diligence, it was clear that MSP was the best option. The long-term commitment Black Knight makes to its clients, and its focus on delivering innovative solutions represents exactly the provider we were looking for. Additionally, for more than 25 years in this industry, I’ve watched Black Knight build its reputation on successful conversions, superior client support and helping its clients achieve cost goals.”
MSP is a comprehensive, end-to-end servicing system used by financial institutions to service more than 34 million active loans – more than any other in the mortgage industry. The system helps clients manage all servicing processes – from loan boarding and payment processing to escrow administration, default management and more. Black Knight’s streamlined implementation experience, technology infrastructure, data transparency and continual investments and enhancements to meet changing regulatory requirements will help ServiceMac achieve greater operational efficiency, improve risk management and provide superior service to its customers and clients.
“ServiceMac is poised to be a very successful mortgage servicer due to its customer-focused business model, strong leadership and expertise in the industry,” said Joe Nackashi, president of Black Knight, Inc. “We are delighted ServiceMac selected Black Knight as it enters the market and prepares for growth. We look forward to a long and successful relationship.”
ServiceMac is focused on providing superior technology, products and services for the mortgage industry backed by highly personalized service and support. Through continuous innovation and acquisition, its offerings are comprised of personalized solutions that span the mortgage continuum and enhance security, customer satisfaction, and profitability. More information can be found at www.servicemacusa.com. For inquiries, please contact Eric Sadow at firstname.lastname@example.org.
About Black Knight
Black Knight (NYSE:BKI) is a leading provider of integrated software, data and analytics solutions that facilitate and automate many of the business processes across the homeownership life cycle.
As a leading fintech, Black Knight is committed to being a premier business partner that clients rely on to achieve their strategic goals, realize greater success and better serve their customers by delivering best-in-class software, services and insights with a relentless commitment to excellence, innovation, integrity and leadership. For more information on Black Knight, please visit www.blackknightinc.com.