Correspondence Pro℠
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- Design communications using in-house word processing functions
- Manage batch and on-demand correspondence
- Centralize all document data, content and templates
- Improve and personalize the design and delivery of borrower correspondence
Correspondence Pro℠ is an easy-to-use tool that helps you centrally manage document data, content and templates for all types of business communications – including batch and on-demand correspondence. It helps make creating and testing correspondence simple, and improves the borrower experience by providing personalized relevant and timely content.
- Overview
- Features
About Correspondence Pro
Correspondence Pro is a comprehensive enterprise communication tool that addresses the challenges today’s servicers face regarding customer correspondence. The solution provides a single approach and central management of all document data, content and templates for various types of business correspondence, including batch and on-demand. The tool helps you maximize correspondence to improve customer communications, with the flexibility to customize content to adhere to your organization’s unique branding standards.
Single sign-on functionality and seamless integration with the MSP® loan servicing system make it easy and efficient to share and format content. Additionally, you can manage how your employees can create, manage and implement changes to templates, conditional logic for content, rule parameters and other related setup for correspondence output. Correspondence Pro supports the delivery of pdf and email; with use of delivery tracking and email address and consent validation capabilities. The solution’s quality assurance workflow capabilities also help streamline legal and compliance content reviews, while document repository integrations support long-term PDF storage of original output.
Integrate Seamlessly
Full integration with the MSP servicing system, including single sign-on, integrated reporting, as well as third-party print and document storage providers.
Manage All Correspondence Types
Centrally manage all business communications, including batch and on-demand correspondence.
Business Users Design Capabilities
Manage how users create, manage and change templates, logic and rules for correspondence output.
Adhere to Organizational Branding
Customer communications can be customized in accordance with branding standards.
Choose Channel and Language
Multi-channel and -language controls allow traditional, print and email correspondence in specified languages.
Request a Demo
Speak to a Black Knight representative to find out how Correspondence Pro can help you streamline processes and enhance the borrower experience.
Request a Demo
Solutions Related to Correspondence Pro
Black Knight’s integrated servicing solutions make it easy to engage borrowers across the mortgage life cycle. Explore other ways to enhance the borrower experience and operate more efficiently.
Goals Related to Correspondence Pro
Whether you’re looking to retain more customers, enhance the customer experience or something else – Black Knight can help.
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