
AIVA®
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- Artificial intelligence assistant that builds her own expertise
- Web-based AI software that specializes in reducing cycle times and lowering costs
- Processes and learns from 40M+ documents per quarter
- Accurately automates routine tasks
AIVA®, Black Knight’s virtual AI assistant, uses advanced computer technology to support document classification, data abstraction, analysis and decisioning, and other machine learning-based predictive analytics on loan origination documents for retail, correspondent and home equity channels.
- Overview
- Features
AIVA: Harness the Power of Mortgage AI
AIVA is a virtual assistant powered by artificial intelligence and machine learning. “She” has the ability to mimic cognitive thinking and build expertise over time. From reviewing insurance to validating your borrowers’ incomes, AIVA reads, classifies and enters data directly into your loan origination system (LOS). AIVA takes the first pass at loan documents so your team can focus on managing processing exceptions and problem solving.
AIVA also eliminates the repetitive tasks that slow you down in today’s loan processing work of income, asset and insurance verification. She handles all that for you – saving you time and reducing your operating expenses.

Save Money, Reduce Risk
Automate time-consuming, manual origination tasks. AIVA helps minimize errors, so you can focus on your borrowers.
20x Volume of Output
AIVA can increase her workload as she learns your business. Multiply what you can do with a digital workforce by your side.
14 Million Document Pages Processed Per Month
AIVA processes over 40 million pages per quarter, accelerating your throughput while improving accuracy.
She Gets Smarter Everyday
AIVA learns as she goes. For “untrained” content, she can learn a new document in a matter of days meaning your ROI can be rapid, verifiable and sustainable.
Safe and Secure
Your customer data is always confidential. AIVA learns through generalized content, so anything that’s unique to your customers and your operations stays under lock and key.
Integration with Loan Origination Systems
AIVA is already integrated with Empower®, Black Knight’s LOS, and can also integrate with other industry LOSs so no matter how you work, you can take advantage of the latest technology in the field of cognitive and artificial intelligence.
Simple Plug and Play Capabilities
With simple APIs, she can be up and running in a matter of days; no substantial upfront investment of capital or resources.
Cloud-Based Service
There is no new software for you to manage and no extra systems for you to host.
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AIVA is ready to help you tackle some of the most time-consuming manual tasks. Select the button below to speak to a Black Knight representative for more information.
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Solutions related to AIVA
Help your mortgage lending team become more efficient and lower origination processing costs by leveraging our leading artificial intelligence, business intelligence and loan origination solutions. Select a solution below to learn more.
Goals Related to AIVA
Select the goals below to learn how AIVA can help you achieve your business goals:
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