MSP®: A BEST-IN-CLASS MORTGAGE SERVICING PLATFORM BUILT WITH CUSTOMER-FOCUSED CAPABILITIES

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MORE THAN
50 YEARS
OF EXPERIENCE


42% OF MSP CLIENTS
SERVICE FEWER THAN
50,000 LOANS

 


~36 MILLION
ACTIVE LOANS CURRENTLY
SERVICED ON MSP

A Proven Platform Focused on Customer Engagement 

Black Knight’s MSP® mortgage servicing software offers customer-centric functionality and integrations designed to exceed the expectations of today’s consumers. Self-service web and mobile solutions enhance engagement by providing customers with access to timely, relevant information about their home, mortgage and neighborhood. Additional capabilities focus on streamlining customer interactions to help representatives easily provide fast, accurate service during phone calls.

Key Benefits of the MSP Servicing System

Compliance Support

Increases Efficiencies

Enhances Customer Experience

Supports
Growth and
Retention

One System for
Mortgage and
Home Equity

TRANSFORM YOUR OPERATIONS

The MSP mortgage servicing software has the power to transform servicing operations and processes with comprehensive functionality, scalability and secure integrations. As an industry-leading, end-to-end loan servicing solution, MSP supports both first mortgages and home equity loans and lines of credit, and is used to service approximately 36 million active loans.

  • End-to-End Servicing System

    Delivers innovative digital capabilities, comprehensive workflow management tools, actionable analytics, and much more

  • Exceptional Delivery and Support

    Qualified implementation specialists and support teams work diligently to offer comprehensive training and consulting and premier customer support

  • Numerous Integrations

    Streamlines access to third-party providers, including taxing authorities, mortgage insurance companies, credit reporting bureaus, investor reporting and more

  • Default Processing

    Manages non-performing loans with a comprehensive suite of default solutions to streamline bankruptcy, foreclosure, loss mitigation, claims and invoicing processes

A Trusted Partner to Support Your Servicing Operations

Black Knight understands servicing. Whatever your portfolio size, MSP delivers the advanced capabilities and secure integrations you need to enhance the customer experience, while improving efficiencies and mitigating risk.

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