Implementation and Support
IMPLEMENTATION & SUPPORT
Mastering the mortgage industry is hard enough. Let LoanCatcher take tech support off your plate.
Drive Performance Across Your Organization with Actionable Intelligence
IMPLEMENTATION MADE EASY
With LoanCatcher, you can start using the cloud-based platform quickly with a short, easy implementation. There’s no downloads or necessary technology – all you need is an internet-capable device. And if you have questions during setup, our experts can walk you through your first loan file at no additional cost.
LIVE SUPPORT FOR YOUR NEEDS
Our IT experts are available to support your needs on your schedule. Our staff is 100% US-based and staffed weekday from 9 a.m. to 5 p.m. CST to make sure you and your borrower can get the help you need – when you need it.
TRAINING
We make training easy with sessions that help users who are ready for their first loan. Our live one-on-one trainings give interested users the opportunity to learn how to use the system with live loan files. We also offer a comprehensive, live group training session daily.
THE BLACK KNIGHT DIFFERENCE
LoanCatcher is powered and supported by industry leader Black Knight to help brokers realize efficiencies and opportunities when originating loans. With LoanCatcher, you can access the advanced technology big banks use on a platform built for brokers by brokers. Our team is dedicated to support you during setup, security and maintenance – all you need is an internet connection.