Contact Us Today

For more information, please complete the fields below:

Implementation & Support

Implementation & Support


Integrating a new system into your current operations is what Black Knight’s Client Services team of qualified consultants, trainers, analysts and programmers do best.

A team of highly skilled and dedicated professionals is assigned to each client with one mission: making sure your Empower implementation is successful. Even after the installation has been completed, our team will remain closely involved to make sure full optimization of Empower is achieved.

As an Empower user, you’ll also have access to a highly experienced customer support team ready to deliver personalized service for any concern you may have 24/7/365.

Black Knight also offers training and professional services to support specific needs and budget.


Learn how this collection of documentation, video tutorials and other valuable support tools
can help answer your questions about the Empower LOS.


Black Knight offers a unique approach for implementing Empower that enables midmarket lenders to gain the benefits of the powerful LOS with reduced implementation timelines, costs and complexity.

The Empower LOS has everything that a mid-sized lender needs to meet consumer expectations, while helping improve cycle times, reduce the cost-per-loan and maintain compliance. With our rapid implementation solution, lenders can leverage the market-leading features and capabilities of Empower, pre-configured based on industry requirements and common practices specific to mid-sized lenders. Plus, Empower is scalable to accommodate business growth, so you can continue to use the system as loan volume grows.

For a best-in-class, powerful and cost-effective LOS, get Empower… now.


Black Knight offers virtual Empower® Systems Administration Certification training courses that can give you and your organization the know-how to optimize the capabilities of the Empower loan origination system for your unique needs. These highly flexible courses are available for pre- or post-implementation clients and can help new or seasoned system administrators. Best of all, training can be completed online at your own pace, with no disruptions to your workflow.

After completing your systems administration certification, get even more from Empower with highly specialized training. Learn how you can save when you bundle training for yourself or your team.

To get started, enroll in one of our scheduled offerings or contact your Black Knight representative.