Streamline Your Mortgage Servicing Workflow

Black Knight offers highly reliable, efficient and customer-centric solutions for every stage of loan servicing to help increase process efficiency, reduce risk and lower operating costs. Streamline your servicing workflow with advanced automation, exception-based processing, actionable analytics, customer-centric digital tools and more.

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Seamless Integration From Loan Boarding to Default

Black Knight’s industry-leading mortgage servicing solutions are fully integrated to help you work more easily and efficiently across the entire servicing life cycle. Intelligent automation, exception-based processing and actionable analytics can help streamline your workflow and increase productivity. Our digital self-service tools are seamlessly integrated into your servicing system to save time and enhance the customer experience.

  • Streamline workflow and increase productivity with intelligent automation
  • Increase servicing bandwidth with exception-based processing
  • Work smarter with integrated data and actionable analytics
  • Offer digital self-service tools to review payment options and escrow statements, and to request forbearance assistance

Solutions for Streamlining Your Mortgage Servicing Workflow

The foundation of Black Knight’s best-in-class servicing solutions is MSP® – an industry-leading, end-to-end loan servicing system. You can streamline your operations across the servicing life cycle by leveraging this reliable platform for every loan servicing need – from loan boarding to payment processing, escrow administration, investor reporting, default processing and more.

MSP seamlessly integrates with Black Knight’s servicing solutions to streamline workflows with automatic data transfer. Additionally, comprehensive loan information is available on a single screen, so agents across various servicing functions can view consistent, up-to-date information in near-real time. This streamlined workflow helps servicing teams operate more efficiently, and ultimately deliver a better customer experience.

related servicing Products & Services

Black Knight’s industry-leading mortgage servicing system supports all portfolio sizes, loan types and processes. Our highly scalable and flexible servicing capabilities can help you streamline your workflow with the following products and services.

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MSP® Mortgage Servicing System

Best-in-class loan servicing software enabling servicers of all sizes the ability to tackle today’s most pressing business challenges.

Investor reviewing loan data with pre-configured analytics using a desktop computer in a modern office space.
Actionable Intelligence Platform℠ (AIP℠) for Servicing

Provides strategic, proactive and actionable analytics to the right people at the right time.

Bankruptcy℠

A flexible, scalable solution that assists servicers with managing the bankruptcy process by using workflow and servicer-defined rules to automate bankruptcy-related tasks.

Claims℠

Streamline default-related claims processing by centralizing claims information across payers into a single, user-friendly application.

Collections℠

Streamline the process of collecting delinquent payments.

Customer Service℠

Helping service agents be informed by providing a holistic view of a borrower’s mortgage on one screen.

Foreclosure℠

A streamlined and scalable solution that assists servicers with managing the foreclosure process by using workflow and servicer-defined rules to automate the various foreclosure-related tasks.

Invoicing℠

Web-based default application that helps simplify billing and invoice processes through automation and capturing standardized information to deliver efficiencies across your servicing operations.

Loan Boarding℠

Effectively board new and acquired loans onto the MSP loan servicing system with scalability, flexibility and control.

Loss Mitigation℠

Feature-rich, web-based solution supporting industry-standard retention and liquidation workouts.

hands holding a mobile device with servicing digital on the screen
Servicing Digital℠

Fast, simple and seamless access to loan and home-related information – anytime, anywhere.

Rapid Analytics Platform℠ (RAP℠)

Innovative, cloud-based software for users to access diverse data assets and run advanced analytics.

Investor reviewing loan data with pre-configured analytics using a desktop computer in a modern office space.
Actionable Intelligence Platform℠ (AIP℠) for Servicing

Provides strategic, proactive and actionable analytics to the right people at the right time.

Rapid Analytics Platform℠ (RAP℠)

Innovative, cloud-based software for users to access diverse data assets and run advanced analytics.

Customer Service℠

Helping service agents be informed by providing a holistic view of a borrower’s mortgage on one screen.

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Request a demo today to learn how Black Knight’s industry-leading, integrated mortgage servicing solutions can help you transform your performance and streamline your workflow from loan boarding to default.

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