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hands holding a mobile device with servicing digital on the screen

Servicing Digital℠

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  • Transform the customer experience
  • Engage customers continuously
  • Build deeper customer connections
  • Connect customers with key information 24/7

Servicing Digital℠, Black Knight’s innovative, customer-centric solution, is designed to help servicers improve retention and more easily establish continuous customer engagement. Integrated with the MSP® loan servicing system, the solution provides your customers with fast, simple and seamless access to their loan and home-related information – anytime, anywhere.

About Servicing Digital

Offered as a native app or responsive web design, the Black Knight Servicing Digital solution is a white-labeled application that can be configured to support your brand. Consumers can use the solution to make loan payments, explore “what if” scenarios around payment and refinance options and receive notifications about their loans. The application is easy to use, and it delivers the insight customers need regarding their loan at the exact moment they want it.

By giving your customers ongoing, detailed information about their loans and homes, and the tools to manage housing wealth, Servicing Digital can help you stay connected to them – increasing growth and retention opportunities.

View Information and More

Customers can easily see loan information, make payments and more.

Understand and Grow Equity

Data helps customers visualize their home’s equity and understand how they can grow it.

Access Relevant Dashboards

Intuitive and interactive dashboards give customers easy access to the information they want.

Maintain Brand Attributes

Servicers can white-label the application to adhere to brand guidelines.

Choose Your Design

Servicers can offer the solution as a native app, responsive web design or both.

Educate Customers

Customers can access information about their home and neighborhood based on Black Knight’s public records data and AVMs.

Products and Services Included When You Purchase Servicing Digital

McDash®

Market-leading repository of servicer-contributed, loan-level data is the deepest and broadest in the industry.

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Neighborhood Demographics Data

Access information about neighborhoods, develop targeted marketing lists and perform trending research.

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Public Records Data

Comprehensive, nationwide public records data from over 3,100 county recorder offices across the U.S.

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Let’s get started

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Request a demo today to see how Black Knight’s innovative digital solutions can help you transform the customer experience and elevate your performance.

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Solutions Related to Servicing Digital

Black Knight’s integrated servicing solutions make it easy to engage customers across the mortgage life cycle. Explore other ways to help enhance the customer experience so you can increase retention and grow your portfolio.

Goals related to Servicing Digital

Whether you’re looking to retain more customers, enhance the customer experience, or something else – Black Knight can help.

other mortgage servicing Products & Services

As a leading provider of innovative software, data and analytics, Black Knight is transforming the industry by delivering the products you need.

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MSP® Mortgage Servicing System

Best-in-class loan servicing software enabling servicers of all sizes the ability to tackle today’s most pressing business challenges.

Investor reviewing loan data with pre-configured analytics using a desktop computer in a modern office space.
Actionable Intelligence Platform℠ (AIP℠) for Servicing

Provides strategic, proactive and actionable analytics to the right people at the right time.

Bankruptcy℠

A flexible, scalable solution that assists servicers with managing the bankruptcy process by using workflow and servicer-defined rules to automate bankruptcy-related tasks.

Claims℠

Streamline default-related claims processing by centralizing claims information across payers into a single, user-friendly application.

Collections℠

Streamline the process of collecting delinquent payments.

Foreclosure℠

A streamlined and scalable solution that assists servicers with managing the foreclosure process by using workflow and servicer-defined rules to automate the various foreclosure-related tasks.

Invoicing℠

Web-based default application that helps simplify billing and invoice processes through automation and capturing standardized information to deliver efficiencies across your servicing operations.

Two mortgage brokers wearing sportscoats using iPad to discuss borrowing terms
Lien Alert℠

Efficient, cost-effective portfolio monitoring solution to receive early notifications of critical property-related events.

Loss Mitigation℠

Feature-rich, web-based solution supporting industry-standard retention and liquidation workouts.

Surefire℠ CRM and Mortgage Marketing Engine

A CRM and Mortgage Marketing Engine that helps mortgage professionals win new business, drive repeat business, and earn the right to referral business.

Two mortgage brokers wearing sportscoats using iPad to discuss borrowing terms
Lien Alert℠

Efficient, cost-effective portfolio monitoring solution to receive early notifications of critical property-related events.

Investor reviewing loan data with pre-configured analytics using a desktop computer in a modern office space.
Actionable Intelligence Platform℠ (AIP℠) for Servicing

Provides strategic, proactive and actionable analytics to the right people at the right time.