- Won two Silver Stevie and five Bronze Stevie Awards
- Recognized for achievements in several customer service and sales award categories
- Senior Vice President of PowerCell® nominated for commitment to customer service; Data & Analytics division receives numerous awards
JACKSONVILLE, Fla. – April 8, 2015 — Black Knight Financial Services was honored with seven coveted Stevie Awards for achievements in sales and customer service at the 2015 Stevie Awards ceremony. The Stevie Awards are the world’s premier business awards, honoring the achievements and positive contributions of organizations and professionals worldwide.
Black Knight Senior Vice President Darlene Ledet was awarded a Silver Stevie for Customer Service Leader of the Year in the Computer Software and Services category. Ledet leads PowerCell®, Black Knight’s award-winning contact support center that provides technical, application and operational assistance to clients 24/7. Ledet’s passion and commitment to Black Knight’s customers – ensuring PowerCell has the customer’s pulse at all times – led to her Stevie Award nomination.
Black Knight’s Data & Analytics division was honored with several Stevie Awards for its achievements in both customer service and sales. In the customer service categories, the division received the following four Bronze awards: Front-Line Customer Service Team of the Year; Contact Center of the Year (Up to 100 Seats); Best Use of Technology in Customer Service – Accounting, Banking, Financial Services, and Insurance; and Innovation in Customer Service.
In the sales team categories, Data & Analytics was awarded a Silver Stevie for Sales Support Team of the Year and a Bronze Stevie for Sales Process of the Year.
“Black Knight team members across the company are committed to providing exceptional support and service to our customers,” said Tom Sanzone, chief executive officer of Black Knight Financial Services. “We are pleased that our hard work and dedication has been recognized with seven prestigious Stevie Awards, and we will continue to focus on solving our clients’ biggest challenges and helping them provide their customers with an exceptional experience.”
The Stevie Awards for Sales & Customer Service are open to organizations worldwide, and recognize the achievements of sales, customer service and call center professionals. More than 1,900 nominations from 34 nations were evaluated in this year’s competition.
About Black Knight Financial Services, LLC
Black Knight Financial Services, a Fidelity National Financial (NYSE:FNF) company, is the mortgage and finance industries’ leading provider of integrated technology, data and analytics solutions that facilitate and automate many of the business processes across the mortgage lifecycle.
Black Knight Financial Services is committed to being the premier business partner that lenders and servicers rely on to achieve their strategic goals, realize greater success and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to excellence, innovation, integrity and leadership. For more information on Black Knight Financial Services, please visit www.bkfs.com.