- Members of the three real estate organizations will share access to a common Paragon MLS system, while their organizations maintain autonomous business operations.
- Contract extends a 13-year-plus business relationship with the Black Knight MLS division and its predecessors.
JACKSONVILLE, Fla. – June 1, 2016 – The MLS Division of Black Knight Financial Services (NYSE: BKFS) announced today that three San Francisco Bay-area real estate-related organizations have agreed to a multi-year contract extension for Black Knight’s Paragon MLS system. Bay East Association of REALTORS, Contra Costa Association of REALTORS and East Bay Regional Data, Inc. will continue a business relationship of more than 13 years with Black Knight MLS and its predecessors.
“The unique ability for Paragon MLS to support autonomy on a multi-user system was a primary reason we selected the system again,” said Kim Ott, president, Bay East Association of REALTORS. “With Black Knight’s Paragon, our three organizations can share a common MLS system, while maintaining the independence of our own businesses.”
Ron Mintz, president of the Contra Costa Association of REALTORS announced, “We are very pleased to extend our strategic relationship with Black Knight and to continue offering our members access to the Paragon MLS system. Paragon’s configurability and flexibility, combined with Black Knight’s strong customer support, gave us the confidence to renew our Paragon MLS contract.”
“The professionals at Paragon are fully committed to making our work easier,” said Troy Staten, chairman of East Bay Regional Data, Inc.’s board of directors. “Accessing critical information in Paragon is simple, and Paragon’s new Client Connect II solution makes doing business easier for our members and their clients.”
In 2016, Black Knight’s Paragon MLS system received the top ranking in the annual Clareity Consulting MLS Customer Satisfaction Survey for the fourth year in a row. Survey respondents from 205 MLS organizations across the U.S. rated MLS systems on key metrics for customer satisfaction, including system implementation, performance and uptime; technical support; vendor responsiveness; and communications.
Chip McAvoy, vice president and Real Estate Market Leader for Black Knight Data & Analytics, was honored that Paragon was selected as the MLS system of choice for the three real estate groups. “Our team works diligently to provide their members with the capabilities and service to exceed their expectations,” he said. “The new capabilities recently added to Paragon MLS will allow each of the three organizations to share a common system to support brokers and agents within their common markets, while giving each the autonomy within the system to optimize its capabilities for their members.”
About Black Knight Financial Services, Inc.
Black Knight Financial Services, Inc. (NYSE: BKFS), a Fidelity National Financial (NYSE:FNF) company, is a leading provider of integrated technology, data and analytics solutions that facilitate and automate many of the business processes across the mortgage lifecycle.
Black Knight Financial Services is committed to being a premier business partner that lenders and servicers rely on to achieve their strategic goals, realize greater success and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to excellence, innovation, integrity and leadership. For more information on Black Knight Financial Services, please visit www.bkfs.com.
About Clareity Consulting
Clareity Consulting was founded in 1996 to provide information technology consulting to the real estate industry and its related businesses. Clareity is an innovative solutions provider committed to delighting its consulting clients. The company is headquartered in Scottsdale, Arizona. Clareity provides a wide variety of services to MLS, Associations, brokers, franchises, and software and service companies that serve the residential real estate market including business planning, system selection, public speaking, product reviews, and more.